Indonesian Journal of Wiyata Health Administration (IJWHA)
is a forum for publishing scientific papers formed by the ITKES Wiyata Husada Samarinda Health Administration Study Program. Indonesian Journal of Wiyata Health Administration (IJWHA) will be consistently published in June and December, in order to be a reference for strengthening the quality of the health system in Indonesia. IJWHA accepts scientific papers for the following fields of health studies such as Health Administration, Health Management & Organization, Health Policy, Health Innovation & Technology, Health Information Management, Health Law, Health Insurance
Institut Teknologi Kesehatan Dan Sains Wiyata Husada Samarinda
Kepemimpinan Transformasional Strategi Mengatasi Tantangan dan Memanfaatkan Peluang dalam Kepemimpinan Transformasional
This article aims to describe the concept of transformative leadership in organizations or companies. This article uses a qualitative descriptive approach with a library research method. The results of this article generally explain transformational leadership, including the definition, principles, styles, various factors, characteristics, steps, advantages, and disadvantages of transformational leadership. The conclusion obtained in this article is that leadership with a new approach is an inevitable need when facing the demands of fast-paced times. One of them is the need for a transformative leadership model that can develop the potential of oneself and subordinates innovatively, empower staff and organizations with changes in thinking, develop vision, understanding, and comprehension of organizational goals, and bring the organization towards sustainable change
Hak Cipta (c) 2024 Indonesian Journal of Wiyata Health Administration (IJWHA) https://creativecommons.org/licenses/by-sa/4.0
Resource Aspects in The Successful Implementation of Community Health Centers Accreditation Policy in Makassar City
Akreditasi puskesmas merupakan strategi Kementerian Kesehatan tahun 2015 – 2019 yang bertujuan untuk pemerataan akses dan mutu pelayanan kesehatan khususnya di puskesmas. Tujuan penelitian ini adalah menganalisis aspek komunikasi dalam implementasi kebijakan akreditasi Puskesmas di Kota Makassar. Penelitian ini menggunakan metode analisis deskriptif – eksploratif dengan pendekatan kualitatif melalui observasi, wawancara mendalam dan studi literatur terhadap seluruh informan penelitian. Informan penelitian purposive sampling. Variabel dalam penelitiannya adalah komunikasi dimana komunikasi meliputi transmisi, kejelasan dan konsistensi. Hasil penelitian menunjukkan bahwa sumber daya dalam menyukseskan implementasi kebijakan akreditasi puskesmas di Kota Makassar dapat disimpulkan bahwa sumber daya manusia telah memenuhi standar kepegawaian berdasarkan Peraturan Menteri Kesehatan 43 Tahun 2019 baik rawat inap maupun non rawat inap. Puskesmas, namun ada beberapa petugas yang mempunyai beban kerja yang berlebihan. Sarana dan prasarana di puskesmas sudah memadai dan tersedia sekitar 60–80%, namun terdapat puskesmas yang bangunannya rusak dan memerlukan perbaikan, serta bangunan puskesmas yang tidak memenuhi standar Peraturan Menteri Kesehatan. 43 Tahun 2019. Diharapkan adanya pembagian tugas dan tanggung jawab yang merata oleh pimpinan kepada setiap pejabat/staf. Untuk infrastruktur diharapkan lebih diperhatikan kelengkapan fasilitas pendukungnya seperti penyediaan instalasi pengolahan air limbah dan bangunan yang memenuhi peraturan.
Drug Logistics Management in The Pharmaceutical Service Unit of The Pangkep District Health Service
Unit Pelayanan Kefarmasian bertugas mengelola perbekalan kesehatan yang meliputi perencanaan, pengadaan, penyimpanan dan pendistribusian logistik obat. Penelitian ini bertujuan untuk memperoleh gambaran pengelolaan logistik obat di Unit Pelayanan Kefarmasian Dinas Kesehatan Kabupaten Pangkep. Penelitian ini menggunakan metode kualitatif dengan pendekatan induktif. Subyek penelitian dibagi menjadi informan kunci yaitu kepala instalasi farmasi dan informan biasa yaitu pegawai unit pelayanan farmasi. Pengelolaan logistik obat yang dilakukan oleh unit pelayanan pembentuk Dinas Kesehatan Kabupaten Pangkep belum maksimal karena perencanaan kebutuhan obat hanya berdasarkan cara konsumsi yaitu perencanaan kebutuhan obat berdasarkan data kebutuhan obat pada masing-masing Puskesmas pada tahun sebelumnya. tahun dan belum maksimal dalam menyediakan ruang penyimpanan obat karena sempitnya gudang penyimpanan. Pengelolaan logistik obat yang dilakukan oleh unit pelayanan kefarmasian Dinas Kesehatan Kabupaten Pangkep belum optimal pada bidang perencanaan kebutuhan obat dan penyimpanan obat.
The Relationship Of Self Efficacy With The Implementation Of Clean And Healthy Living Behavior (CHLB) In Households In Tallo Village, Makassar City
What individuals must have to be able to implement clean and healthy living behavior (CHLB) is self-efficacy, without self-efficacy their motivation to change will be hampered, individuals who have high self-efficacy tend to have healthier behavior. The aim of this research is to determine the relationship between self-efficacy and the implementation of clean and healthy living behavior (CHLB) in households in Tallo Village, Makassar City. The type of research used is quantitative research with a cross sectional study approach. The population in this study was all 370 households in RW 4, Tallo Village, Makassar City. The data analysis method uses univariate and bivariate tests with the chi-square correlation test.This research shows that self-efficacy is not very related to a person's desire to adopt clean and healthy living behavior. This means that someone who has high self-efficacy does not necessarily want to adopt clean and healthy living behavior.
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN UMUM POLI GIGI DI PUSKESMAS KAMPALA KABUPATEN SINJAI
Masalah ketidakpuasan yang dirasakan pasien sering terjadi pada organisasi pelayanan kesehatan, terutama di puskesmas. Puskesmas merupakan pelayanan tingkat utama di masyarakat. Puskesmas Kampala merupakan Puskesmas kunjungan tertinggi pasien di tahun 2022. Adanya komplain dari pasien terhadap pelayanan yang dirasakan dipoli gigi Puskesmas Kampala terkait fasilitas pelayanan, sehingga peneliti tertarik untuk melakukan penelitian terkait kualitas pelayanan terhadap kepuasan pasien umum di poli gigi Puskesmas Kampala. Penelitian ini bertujuan untuk mengetahui pengaruh kualitas pelayanan terhadap kepuasan pasien umum di poli gigi Puskesmas Kampala. Jenis penelitian deskriptif kuantitatif dengan rancangan penelitian menggunakan pendekatan cross sectional. Jumlah sampel yang diambil adalah 54 responden dengan metode purposive sampling. Pengumpulan data menggunakan kuesioner. Analisis data menggunakan analisis univariat, bivariate, multivariat atau regresi linear berganda. Hasil pengujian secara serempak atau uji F didapatkan nilai signifikasi adalah 0,000 koefisien determinasi R2 0,681, dan uji t atau pengukuran secara parsial didapatkan nilai t hitung kehandalan 0,543, ketanggapan 2,454, jaminan -2,261, empati 0,967, dan keberwujudan 3,060. Ada Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pasien Umum di Poli Gigi Puskesmas Kampala.
The Influence of Nurses Therapeutic Communication in the Dimensions of Positive and Supportive Attitudes on Patient Satisfaction in the Inpatient Unit of Massenrempulu General Hospital, Enrekang Regency
Komunikasi memegang peranan yang sangat penting berperan dalam menjalankan proses administrasi dan interaksi antar unsur dalam suatu kelompok atau organisasi. Komunikasi adalah suatu bentuk penyampaian pesan antara dua orang atau lebih yang diolah dari komunikator atau pemberi pesan kepada komunikan atau penerima pesan dengan tujuan pelayanan tertentu. Tujuan penelitian ini adalah untuk mengetahui Pengaruh Komunikasi Terapi Perawat Dimensi Sikap Positif dan Sikap Suportif terhadap Kepuasan Pasien di Instalasi Rawat Inap Rumah Sakit Umum Massenrempulu Kabupaten Enrekang. Tujuan penelitian ini adalah untuk mengetahui pengaruh komunikasi terapi perawat dimensi sikap positif dan sikap suportif terhadap kepuasan pasien di instalasi rawat inap RS Massenrempulu Kabupaten Enrekang. Jenis penelitian yang digunakan adalah penelitian kuantitatif dengan pendekatan cross sectional study. Populasi dalam penelitian ini adalah 75 pasien. Metode analisis data menggunakan uji univariat dan bivariat dengan uji korelasi chi-square. Penelitian ini menunjukkan Terdapat pengaruh dimensi sikap positif dan dimensi sikap suportif perawat terhadap kepuasan pasien di Instalasi Rawat Inap RSUD Massenrempulu Kabupaten Enrekang.
The Impact Of Effleurage Massage On Postpartum Women In The Mother's Care Unit At SMC Hospital's Afterpains Pain
Background: Physiological and psychological changes in postpartum mothers are common. One such change is the body's response to uterine contractions known as afterpains, which last for two to four days after delivery and cause pain that can occasionally interfere with activities. Effleurage massage is one type of non-pharmacological therapy that may be used to treat pain since it is a painful sensory and emotional experience that needs both treatment and medication. The goal is to find out in 2020 how effleurage massage affects postpartum moms' after-pain in the nursing room at SMC Samarinda Hospital. Research Methods: This study employed a quantitative pre-experimental pretest-posttest design with a single set of participants. With a total of 35 respondents, the sampling method employed purposive sampling. The research instrument used a questionnaire sheet for the Numeric Rating Scale (NRS) pain scale. Results: the study using the Wilcoxon statistical test obtained Ï.value = 0,000 <α = 0.05, Conclusion: there is an effect of effleurage massage on afterpains in postpartum mothers. To overcome afterpains pain, it is hoped that midwives can provide loving care for mothers in pain management, one of which is effleurage massage
Hak Cipta (c) 2022 Indonesian Journal of Wiyata Health Administration (IJWHA)
The Influence Of Elderly Gymnastics On Mother Anxiety At Sanggulan Health Centre
The purpose of this study was to find out the effect of elderly exercise on the anxiety of climacteric mothers at the Sanggulan Village Support Health Center . This study This type of quasy experimental research with the research design is a one group pretest- posttest design. Total sample of 38 respondents using accidental sampling method. Result the Wilcoxon statistical test in the SPSS program obtained a value of p = 0.000, meaning that there was a difference between the results of the pre-test and post-test. There is an influence between elderly gymnastics and maternal climacteric anxiety
Hak Cipta (c) 2021 Indonesian Journal of Wiyata Health Administration (IJWHA)
The Relationship between the Implementation of Effective Communication in Excellent Service with the Quality of Health Services in Class III Inpatients at Abdoel Wahab Sjahranie Hospital
Public services are part of achieving the government's goal of realizing an independent and prosperous society. So through this research, we want to see the relationship between the implementation of effective communication in excellent service with the quality of health services in class III inpatients at Abdoel Wahab Sjahranie Hospital. This type of research is an analytical survey with a cross-sectional research design, which is research where data is collected within a certain period of time. The population of this study was patients who were in the Tulip room at Abdoel Wahab Sjahranie Hospital, which numbered 55 people. The implementation of effective communication in excellent service with the Quality of Class III Inpatient services at Abdoel Wahab Sjahranie Hospital has a relationship that if done effectively will improve the image of Abdoel Wahab Sjahranie Hospital. The implementation of effective communication in excellent service with the Quality of Class III Inpatient services at Abdoel Wahab Sjahranie Hospital has a relationship that if done effectively will improve the image of Abdoel Wahab Sjahranie Hospital. The recommendations offered are that the management of Abdoel Wahab Sjahranie Hospital can consistently maintain a good work culture that prioritizes organizational nailai through equalizing perceptions of every apple or other activity.
The Effect of BPJS Kesehatan Participants' Satisfaction on Complaint Handling through the JKN Mobile Application
Health services are so complex, including the ability to serve complaints. bpjs kesehatan is a social security for health financing which also accommodates public complaints about health financing services. the purpose of this study is to measure the level of satisfaction in handling complaints from bpjs kesehatan participants through the empathy of officers, the speed of officers, the fairness/fairness of officers, the ease with which participants submit complaints. the results of the study bpjs health participants felt that they had received adequate complaint handling services measured in terms of empathy, speed, fairness and convenience provided in the service. the recommendations offered are still to improve complaint handling services along with the times by accelerating complaint handling, for example through a complaint service on mobile JKN or creating complaint handling outlets in every referral service hospital.
Analysis Of The Implementation Of Government Regulation Number 47 Of 2021 Concerning The Organizer Of The Hospitalization Sector At The Jimmy Medika Mother And Child Hospital Borneo Samarinda
A hospital is a health service institution that provides plenary individual health services that provide inpatient, outpatient, and emergency services. The purpose of this study is to analyze the implementation of Government Regulation Number 47 of 2021 concerning the Operator of the Hospitality Sector at RSIA JMB Samarinda. This study uses a qualitative research design to implement Government Regulation Number 47 of 2021 concerning the Organizer of the Hospitality Sector at RSIA Jimmy Medika Borneo. Based on the results of research and discussion, it is concluded that the services that have not been fulfilled are medical rehabilitation services, buildings and infrastructure that have not been met are the High Care Unit (ICU) inpatient room and radiology room, the availability of unfulfilled beds is ICU equipment, isolation room equipment, and radiology room equipment, Human resources that have not been met are radiographers. The recommendations offered by this aspect of management policy, especially related to policy commitments in order to emphasize the policies that have been implemented in PP No. 47 of 2021 concerning the implementation of the hospitality sector, for health facilities and supporting facilities to be fulfilled immediately so that performance can be effective, related to human resources are expected to be added as soon as possible so that training can be carried out for all officers related to performance and critical thinking.
Analysis of Ability to Pay and Willingness to Pay PBPU Participants Who Are In Arrears of National Health Insurance Contributions in Samarinda Ulu District
The implementation of the National Health Insurance program-Healthy Indonesia Card (JKN-KIS) in Indonesia is far from the goal. This study seeks to find out through an analysis of the ability and willingness to pay BPJS Kesehatan participants for participants Non-wage earners in the Samarinda Ulu District of Samarinda City. This type of research is an analytical survey with a cross-sectional research design, that is, research where data is collected only once to answer research problems. The population of this study was BPJS Kesehatan participants in the Non-Wage Earner group of 553 so that the study sample was 227 Data collection using a research questionnaire, then analyzed the collected data using bivariate analysis. Payment of dues for non-wage earners in Samarinda Ulu sub-district of Samarinda City is in a fairly good position even though in this case the level of consumptive community is high. Unable to pay is caused by some participants with low incomes and high consumptive rates
The Relationship Between Service Quality, Access to Information, Cost Savings to The Satisfaction of Outpatient Poly Patients at Abdoel Wahab Sjahranie Hospital
The quality of service is very important, because if the service is good, patient satisfaction will have a positive effect on the hospital as well. This type of research is an analytical survey with a cross-sectional research design, that is, research where data is collected only once to answer research problems. The population of this study was outpatients at Abdoel Wahab Sjahranie Hospital during the study period. The study population through the average number of visits per month was 470 people, so the study sample was 212 people. The quality of service is related to the satisfaction of outpatients at Abdoel Wahab Sjahranie Hospital by prioritizing the ability of health personnel, courtesy, comfort, convenience, speed, and suitability of services. As a recommendation, Abdoel Wahab Sjahranie Hospital maintains a good Quality of Service and then improves access to information and actualizes cost savings through an organized work plan.
Measurement of Patient Experience towards Service Image at Abdoel Wahab Sjahranie Hospital
Health is an important basic need for a decent and productive life in everyday life, which should belong to everyone. This type of research is an analytical survey with a cross-sectional research design, that is, research where data is collected only once to answer research problems. The population of this study was visitors who used health services at Abdoel Wahab Sjahranie Hospital during the study period. The study population through the average number of visits per month was 550 people, so the study sample was 227 people. The patient experience for the hospital's image has a good impact through nurse communication, physician communication, physical comfort and responsiveness. It is hoped that Abdoel Wahab Sjahranie Hospital will consistently maintain a work culture through good communication and governance in terms of hospital facilities and infrastructure
Quality of Drug Rehabilitation Services in Lembaga Peduli Anak Bangsa Samarinda
Indonesia is no longer a transit country, but an area known as a potential drug dealer, even today Indonesia is considered a user of ecstasy. The purpose of the study was to look at the quality of drug rehabilitation services at the Samarinda Institute for Caring for the Nation's Children. This type of research is quantitative research with a cross-sectional study approach. The population and sample were all members/rehabilitation patients of the Samarinda City Nation Children's Care Institute, which numbered 32 people. The quality of narcotics rehabilitation services at the nation's children's care institutions is quite good because the supervision and improvement of service quality are also supervised by the National Narcotics Agency so that it can be consistent in its services.
Hak Cipta (c) 2022 Indonesian Journal of Wiyata Health Administration (IJWHA) https://creativecommons.org/licenses/by-sa/4.0
Redesign Formulir Informed Consent at Jimmy Medika Mother & Child Hospital Borneo
Informed consent is the process by which a person understands relevant information about a medical procedure or procedure. This research is in the form of designing a medical record formular based on the principle of informed consent that facilitates health services. This type of research is A qualitative descriptive study that analyzes the design of forms from anatomical, physical and substantive aspects of informed consent forms. The medical procedure consent form is a form that must be owned by every health care facility that regulates the agreement between the patient/patient's family and the doctor or health worker. RSIA Jimmy Medika Borneo has implemented a good design in the approval of medical procedures but there are several things that must be redesigned including the preliminary section and the approval and closing section. Recommendations for Jimmy Medika Borneo Hospital to evaluate through management review meetings including evaluating services and medical support documents so that service procedures are in accordance with the policies that have been regulated.
The Effect of Inpatient Service Image on Community Needs at Abdoel Wahab Sjahranie Hospital
The hospital is an organization that strives to build its image through quality and safe health services, paying attention to the needs of patients and families, and increasing customer satisfaction. This study aims to see the Effect of Inpatient Service Image on Community Needs at Abdoel Wahab Sjahranie Hospital. This research uses a quantitative type of research with a cross sectional study approach. The population of this study was all pasein who were in the Tulip inpatient room at Abdoel Wahab Sjahranie Hospital with 38 patients so that the study sample used a sampling technique, namely total sampling. There is a relationship between the image of the hospital through service facilities, health workers, and environmental conditions with the needs of the community at Abdoel Wahab Sjahrani Hospital. Recommendations for hospitals to continue tren positive organizational culture that prioritizes service quality, and suggest identifying patient satisfaction with each service in order to evaluate services in the hospital.
JKN System Development Strategy as a Solution to BPJS Health Deficit at Abdoel Wahab Sjahranie Hospital
The JKN system includes various types of health services, such as preventive services, health promotion, curative services, rehabilitative, and others. This study seeks to analyze the strategy of implementing the JKN system development as a solution to the deficit of BPJS Kesehatan RSUD Abdoel Wahab Sjahranie. The research used is qualitative research through Focus Group Dicussion. The JKN system development strategy in overcoming the BPJS Kesehatan deficit at Abdoel Wahab Syahranie Hospital can be formed through internal hospital governance to overcome fraud in health action services at the hospital. The application of the swot analysis strategy can be realized through the hospital's annual work plan. Recommendations for further research can conduct research on the governance of BPJS claims in order to minimize fraud.
Relationship of Organizational Culture and Leadership Style towards Change Management in the Implementation of Good Corporate Governance
Good corporate governance is a system that regulates and controls the organization to create value added for all stakeholders. So the purpose of this study is to conduct research on the relationship between organizational culture and leadership style to change management in the implementation of good corporate governance at RSIA Jimmy Medika Borneo Samarinda. This research is a type of quantitative research using analytical observational studies with a cross-sectional design. The population in this study was all structural officials and functional officials of the entire installation at RSIA Jimmy Medika Borneo Samarinda. The total number of the population is 45 people. There is a relationship of Leadership, implementation, organizational culture with change management in the implementation of good corporate governance in rsia jimmy medika borneo Samarinda. Maintaining the organizational culture that has been formed at RSIA JMB and improving the organizational culture that is not good
Analysis of Technology Acceptance (pedulilindungi) as Citizens Health in Kelurahan Air Hitam of Samarinda City
The Penduli Lindungi application is an application designed as health information that was launched during the Covid 19 pandemic. This study aims to analyze the acceptance of the application technology of care to protect as citizens of health in the Black water of Samarinda City. Research methods used by quantitative types of research with a cross- sectional study approach. The population and samples were all residents in the Bersama complex in the black water village who used the peduli lindungi app as many as 60 people. The acceptance of the Peduli Lindungi application is quite accepted by the public due to the urgency of use and the transformation from a change in community behavior to a digital society so that in the future the development of the peduli lindungi application will be very useful as a digital public health information center .
The Effect of Teamwork and Job Satisfaction on Service Quality at Abdoel Wahab Sjahranie Hospital
The purpose of this study was to determine the effect of teamwork and job satisfaction on the quality of nursing services at Abdul Wahab Sjahranie Hospital Samarinda. This study used a quantitative approach and a sample of 55 nurses were selected by simple random sampling. Data collection techniques used in this study are Service Quality, Teamwork and Job Satisfaction Scale. The three scales were prepared using a Likert scale and using SPSS (Statistical Package for Social Sciences) for the statistical analysis window. The results of this study indicate that there is a significant influence between teamwork and job satisfaction quality of nursing services, namely f count f table (15.832 3.16) and p = 0.000 (p 0.05). The contribution of teamwork and job satisfaction to service quality is 0.365 (36.5 percent). Teamwork has a significant effect on the quality of nursing services with a beta coefficient () = 0.076 and t count t table (2.715 2.005) and p = 0.028 (p 0.05). Job satisfaction has a significant effect on service quality with a beta coefficient () = 0.181 and t-count t-table (2.936 2.005) and p = 0.005 (p 0.05).
Analysis of Outpatient Admission Procedures in Supporting Service Effectiveness at Kudungga Sangatta Hospital
One of the functions of the medical record of the first Kudungga Sangatta Hospital is the admission of patients to outpatient or inpatient care. Admission procedures Outpatient care is essential to the process of health care in hospitals. This research was conducted with the aim of knowing outpatient procedures to support the efficiency of hospital health record services. The method used by the author is a qualitative research method designed. The research used is a case study. In several studies, problems were found: (1) incomplete information from the patient's side or from the patient's/patient's family point of view for the clerk to enter the data in the registration system, (2) the error was the registration system because the internet network connection was not good when the officer entered patient information. Resolving the problem is carried out by the registrar Disseminate the completeness of patient data, such as a KTP or other KTP and the registrar will try to re-enter patient data in a short time Internet connection network has been repaired.
SWOT Analysis of Implementation of the Covid-19 Vaccination Policy in Samarinda City
City of Samarinda is the capital of the province of East Kalimantan with the highest performance of COVID-19 vaccination in East Alimantan. On September 30, 2021, for all first-dose vaccination programs, 75% were given and the proportion of vaccine recipients was 66% with Samarinda KTPs. Then for the second dose 40% of vaccine recipients, 32%. The purpose of this study was to analyze the implementation of the COVID- 19 vaccination policy in Samarinda City using a SWOT analysis to find out the strengths, weaknesses, opportunities and threats faced by the Samarinda City government. The data used are secondary data in the form of vaccination policies obtained through the government's official website and news related to the implementation of vaccinations in Samarinda City which will be published in serial electronic media. The results obtained are cooperation with various parties
Pengaruh Budaya Organisasi Kerja Terhadap Kinerja Tenaga Kesehatan Di Rumah Sakit Abdoel Wahab Sjahranie
Budaya diterima oleh suatu organisasi sebagai landasan sistem manajemen yang diterapkan padanya dan sebagai pedoman bagi perilaku para anggotanya. Budaya organisasi yang kuat membantu karyawan memahami dengan jelas tugas yang diberikan oleh organisasi dan memiliki pengaruh besar terhadap kinerja anggota organisasi. RUMAH SAKIT. Penelitian ini menggunakan penelitian cross-sectional dengan menggunakan uji regresi sederhana dengan tingkat signifikansi 0,05. Populasi dalam penelitian ini adalah staf administrasi PNS Rumah Sakit Abdoel Whab Sjahranie yang berjumlah 90 orang. Responden mendapatkan alat penelitian berupa angket atau angket untuk dijawab. Hasil penelitian dengan uji statistik regresi sederhana menunjukkan budaya tersebut. Organisasi meliputi komitmen, konsistensi, adaptabilitas, dan misi yang berpengaruh signifikan terhadap kinerja karyawan. Kesimpulan dari penelitian ini adalah budaya organisasi memiliki pengaruh signifikan yang kuat terhadap kinerja karyawan di Rumah Sakit Abdoel Wahab Sjahranie.
Factors Influencing the Performance of Nurses and Midwives at Jimmy Medika Borneo Mother and Child Hospital
The task of health workers is to organize or organize quality health services in accordance with their expertise and / or competence, one of which is nurses. Hospitals are one part of the health care system that plays an important role in improving the degree of public health. This study aims to find out what factors affect the performance of nurses and midwives at Jimmy Medika Borneo mother and child hospital. This research is a quantitative research with a cross-sectional approach. The samples in this study were nurses and midwives whose total sample was 45 people. The variables measured in this study are human resources, finances, knowledge, leadership and communication. The results showed that there was an influence of human resources (p = 0.00), financial (p = 0.0 3), knowledge (p = 0.0 4), leadership (p = 0.02 4) and communication (p = 0.03) on the performance of nurses in carrying out nursing and midwifery services.