KAMIL, K. Studi Indeks Kepuasan Masyarakat Terhadap Pelayanan. Jurnal Medika : Karya Ilmiah Kesehatan, [S. l.], v. 2, n. 1, 2019. Disponível em: http://jurnal.itkeswhs.ac.id/index.php/medika/article/view/75. Acesso em: 5 dec. 2025.