Vol. 2 No. 1 (2022): Volume 02 Nomor 01, June 2022

Articles

• Measurement of Patient Experience towards Service Image at Abdoel Wahab Sjahranie Hospital

  Suwanto Suwanto, Dwi Ida Puspita Sari, Nur Asiza

  1-5

  • PDF (Bahasa Indonesia)

• The Relationship Between Service Quality, Access to Information, Cost Savings to The Satisfaction of Outpatient Poly Patients at Abdoel Wahab Sjahranie Hospital

  Muksin Muksin, Ulia Fitri, Andik Supriyatno

  6-10

  • PDF

• Analysis of Ability to Pay and Willingness to Pay PBPU Participants Who Are In Arrears of National Health Insurance Contributions in Samarinda Ulu District

  Nur Asiza, Muhammad Rafli Aidillah, Muhammad Henry Gunawan

  11-15

  • PDF

• Analysis Of The Implementation Of Government Regulation Number 47 Of 2021 Concerning The Organizer Of The Hospitalization Sector At The Jimmy Medika Mother And Child Hospital Borneo Samarinda

  dwi ida puspitasari, Ulia Fitri, Sumarni Sumarni

  16-23

  • PDF

• The Effect of BPJS Kesehatan Participants' Satisfaction on Complaint Handling through the JKN Mobile Application

  Muhammad Rafli Aidillah, Muksin Muksin, Andik Supriyatno

  24-28

• The Relationship between the Implementation of Effective Communication in Excellent Service with the Quality of Health Services in Class III Inpatients at Abdoel Wahab Sjahranie Hospital

  Sumarni Sumarni, Nur Asiza, Muhammad Henry Gunawan

  29-32

  • PDF

• The Impact Of Effleurage Massage On Postpartum Women In The Mother's Care Unit At SMC Hospital's Afterpains Pain

  Eka Frenty Hadiningsih

  33-38

  • PDF